Shipment Policy

Effective Date: January 8, 2025

At LangGlowUnie, we are dedicated to providing efficient and reliable shipping services for all orders placed through www.langglowunie.com. Our Shipment Policy explains the available shipping methods, delivery times, and other important details about how we process and ship your orders.

1. Order Processing Time

Once you place an order, we strive to process it as quickly as possible. Orders typically ship within 1-2 business days of receipt. However, during busy times, processing may take longer. If there is a delay in processing your order, we will inform you promptly.

  • Business Days: Orders are processed Monday through Friday, excluding holidays.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to ensure that your order arrives in a timely manner. Delivery times may vary based on your location:

  • Standard Shipping: For domestic orders, delivery typically takes 3-7 business days. For international orders, delivery time will depend on the destination country and local postal systems.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, which usually arrives within 1-3 business days after processing. Additional fees may apply for expedited shipping.
  • International Shipping: We offer international shipping to many countries, with delivery times ranging from 7-14 business days depending on customs processing and destination.

Shipping costs are calculated based on the weight and destination of the items you order, and the shipping fee will be displayed during checkout.

3. Tracking Your Order

Once your order is shipped, we will send you a tracking number by email. You can use this tracking number to monitor your order’s progress. If you encounter any problems with tracking, feel free to contact us for assistance.

4. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. Incorrect or incomplete addresses may result in shipping delays or non-delivery. We are not responsible for orders that cannot be delivered due to incorrect address details.

  • P.O. Boxes: We do accept orders to P.O. Boxes, but for faster delivery, we recommend providing a physical address.

5. Shipping Fees and Free Shipping

Shipping fees are based on the size, weight, and destination of your order. We also offer free shipping on orders over a certain value. You will be notified of this option during checkout.

6. Delivery Delays

While we strive to ship your order promptly, delivery may occasionally be delayed due to circumstances beyond our control, such as inclement weather, customs delays for international orders, or carrier issues. We will do our best to keep you informed of any delays.

  • Customs Duties and Taxes: For international orders, customs duties and taxes may be applied by the destination country. These fees are the responsibility of the recipient.

7. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us within 5 business days of receiving your tracking information. We will work with you to resolve the issue, either by replacing the item or offering a refund.

  • Damaged Products: If your product is damaged upon arrival, please provide photos of the damage and the packaging for our reference. We will assist you in resolving the issue as quickly as possible.

8. Refused or Incorrect Shipments

If your order is returned to us due to refusal or incorrect shipping information, we may contact you to arrange for reshipment. Additional shipping fees may apply.

9. Contact Us for Shipping Inquiries

If you have any questions or concerns about shipping, don’t hesitate to contact us:

LangGlowUnie
Street: 3312 Davis Lane, Denver, Colorado, United States
Phone number: 720-306-1844
Email: info@langglowunie.com
Website: https://langglowunie.com

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